Returns & Exchanges
At PoinsettiaStyle.co, we want you to feel confident in your fashion choices, which is why we offer a 30-day window for returns on all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures your satisfaction is always our top priority.
Initiate Your Request
Log into your account and select the order you wish to return, or visit our online Returns Portal with your order number and email address to begin the process.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags remain attached and the garment is in its original, unworn condition.
Ship It Back
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing